COURSE INTRODUCTION AND APPLICATION INFORMATION

Course Name
Hotel Management
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
MTOI 103
Fall
3
0
3
5
Prerequisites
None
Course Language
Turkish
Course Type
Required
Course Level
Short Cycle
Mode of Delivery -
Teaching Methods and Techniques of the Course
Course Coordinator -
Course Lecturer(s)
Assistant(s) -
Course Objectives The aim of this course is to give detailed information about hotel management. It's pupose is to analyze hotel departments and to discuss about market share.
Learning Outcomes The students who succeeded in this course;
  • Will be able to comment about the development, structure and operations of the hospitality industry
  • Will be able to explain the organizational structure of hotels.
  • Will be able to sort business accommodations.
  • Will be able to use technical words which are related with tourism industry.
  • Will be able to explain the job decriptions of employees.
Course Description This course gives information about toursim and accommodation sector's improvements. Accommodation types and hotel manager's responsibilities are introduced. Housekeeping, reception, sales and marketing, food and beverage departments' operations and relationship between each other are studied.
Related Sustainable Development Goals

 



Course Category

 Core Courses
X
Major Area Courses
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Required Materials
1 Introduction, Definition and Classification of Hotels Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 1
2 Qualifications of Hotel Facilities According to Star System Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 2
3 Management Functions and Hotel Management Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 3
4 Rooms Division Services Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 4
5 Rooms Division Services Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 4
6 Human Resources Management in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 5
7 Midterm Exam
8 Customer Relationship Management in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 6
9 Public Relations in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 7
10 Accounting in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 8
11 Marketing in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 8
12 Food and Beverage Management in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 9
13 Food and Beverage Management in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 9
14 Presentation Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 10
15 General Evaluation Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 1-10
16 Final Exam
Course Notes/Textbooks Meryem Akoglan Kozak, Otel İşletmeciliği
Suggested Readings/Materials

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
16
10
Laboratory / Application
Field Work
Quizzes / Studio Critiques
Portfolio
Homework / Assignments
1
10
Presentation / Jury
1
15
Project
Seminar / Workshop
Oral Exam
Midterm
1
30
Final Exam
1
35
Total

Weighting of Semester Activities on the Final Grade
19
65
Weighting of End-of-Semester Activities on the Final Grade
1
35
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Course Hours
(Including exam week: 16 x total hours)
16
3
48
Laboratory / Application Hours
(Including exam week: 16 x total hours)
16
Study Hours Out of Class
16
3
48
Field Work
Quizzes / Studio Critiques
Portfolio
Homework / Assignments
1
10
Presentation / Jury
1
10
Project
Seminar / Workshop
Oral Exam
Midterms
1
7
Final Exams
1
7
    Total
130

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
 Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1

To have knowledge about the theories, concepts, methods and tools that constitute the basis of tourism and hotel management

 X
2

To be able to use the knowledge gained in the field of tourism in the field of application.

 X
3

To be able to act in accordance with social, scientific, cultural, legal and ethical values related to its field.

 X
4

To be able to develop sales marketing strategies of enterprises in tourism sector.

 X
5

To be able to interpret the relationship between the economy of the country and tourism economy.

 X
6

To be able to develop himself/herself socially and academically by following the developments in and out of the field.

 X
7

To be able to follow information about tourism and hotel management and communicate with colleagues by using two foreign language.

 X
8

To have knowledge and skills about kitchen services and techniques, to be able to apply catering and service procedures.

 X
9

To use information and communication technologies together with computer programs at the level required by the field of tourism and hotel management.

 X
10

To be able to provide continuous development by evaluating the acquired knowledge and skills with total quality management approach.

 X
11

To be able to apply the strategies by comprehending front office, housekeeping, food and beverage and human resources, accounting departments located in the hotel business.

 X
12

To be able to plan and organize meetings, congresses, conferences and fairs.

 X
13

To be able to understand the working area of travel agencies and tour operators and perform ticketing, product development and package tour design.

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest